FAQs

PRINTING

What is a giclée print?

A fine art digital print made on an inkjet printer. They are archival quality and guaranteed not to fade or bleed for up to 100 years. It's the industry standard in galleries and museums across the world - so prints can be passed down from little to littler!

What type of printer do you use?

The latest Epson P20070 printer using genuine Epson Ultrachrome Pro inks (the real deal).

What type of paper do you use?

We print to a 300gsm 100% cotton, matte rag.

Do you offer framing?

    At this stage we do not offer framing.

     

    SHIPPING

    How long will delivery take?

    Artworks typically take approximately 7-10 days from order to delivery.

    How much does shipping cost?

    Shipping is a flat-fee of $10 Australia wide - regardless of how many prints you buy or how big they are! 

    How are the frames shipped?

    Prints are carefully rolled in tissue paper and enclosed in a secure shipping tube.

    How can I track my order?

    You will be emailed your tracking number when your order is a few days away.

    Do you ship internationally?

    We ship prints internationally! If you have any questions, send an email to hello@bybambi.com.au

    SECURITY

    Will my credit card information be secure?

    Absolutely. For the safety of our customers, all transactions are processed by Shopify. By Bambi does not collect any store & credit card info used to make purchases.